CRO
Industries we work in

CRO

Selling trial delivery capability, not a product.

Contract research organisations sell operational capability, therapeutic expertise and a track record of delivery, which means the site’s job is demonstrating competence and trust to sponsors evaluating who will actually run their trial.

The sector
What is included

What working with a CRO
actually involves

What makes it different

A sponsor choosing a CRO is evaluating operational reliability as much as scientific capability, which means the site needs to demonstrate process, track record and therapeutic depth credibly, not just describe services in general terms.

What we deliver

Content structured around therapeutic and operational capability a sponsor can evaluate, case evidence where it can be shared, and a site architecture that helps a specific type of sponsor find the specific capability they need quickly.

Case studies built around real confidentiality limits

Every case study is substantiated and shaped around the confidentiality your sponsor relationships require — we work with the level of detail you’re able to share, not the level that would make the best story.

case studies

Clients we've worked with

Real projects for industrial and pharmaceutical companies.
CRO track record
Track record

What our CRO
work has covered

The scope our work with CRO companies has operated within.

+10
years building for regulated industries
+200
organisations have trusted Code
+1.500
documents migrated with their access permissions intact
+160
scientific papers in a single managed repository
What we build for CROs
What we build

What CROs actually
need built

The build priorities for a services business differ from a product company. Here is what CRO companies most often need.

How we work with CROs
Four stages

How we approach a
CRO engagement

Four stages, built around demonstrating capability credibly.

CAPABILITY MAPPING
01
01

What a sponsor actually needs to evaluate

We map your therapeutic and operational capabilities the way a sponsor actually searches for them, rather than a generic services list.

What we map

We map your actual therapeutic experience, service lines and operational footprint against what a sponsor's feasibility team checks during vendor selection — prior study count in a given indication, site network depth, regulatory track record — rather than a generic list of services offered.

Result

A sponsor evaluating several CROs in parallel can find your relevant experience for their specific indication in a couple of clicks, instead of digging through an undifferentiated services page that looks the same as every competitor's.

CREDIBILITY CONTENT
02
02

Evidence, not just claims

We build content around what can actually be substantiated — track record, process, therapeutic depth — rather than generic capability statements.

What we produce

We build case content around what can actually be shown given your confidentiality agreements — study volume by phase, therapeutic depth, operational metrics like enrolment speed — rather than vague capability claims that a sponsor discounts because every competitor makes the same ones.

Result

Specific, substantiated evidence is what actually moves a sponsor through their vendor qualification process. Generic claims get filtered out early; concrete track record gets you shortlisted.

ARCHITECTURE
03
03

Findable by the sponsor's actual search pattern

We structure navigation around how a sponsor actually searches for a CRO, by therapeutic area and service type rather than internal organisational structure.

What we build

We organise navigation around therapeutic area and service type, reflecting how a sponsor's feasibility team searches rather than the internal department or regional structure.

Result

The path from landing on the homepage to confirming you have the relevant experience takes a couple of clicks, not a search through pages organised around how your company is internally structured.

ONGOING CONTENT
04
04

A record that grows with your track record

We support ongoing content addition as your track record grows, so the site keeps demonstrating current, not dated, capability.

What we support

We hand over a straightforward process for adding a new case study, therapeutic area or credential as your track record grows, so the site can be kept current by your team without waiting on an external update.

Result

Six months or two years after launch, the site still reflects your actual current experience rather than freezing at the moment of the original build — which matters directly to whether a sponsor trusts what they are reading.

SEO and website design for CRO

How this work is approached specifically for CRO.

CRO industry questions

What comes up when building for a contract research organisation.

Can we share detailed case studies given confidentiality?

Usually within limits set by your sponsor agreements, since most sponsor contracts restrict naming the study or compound even where the relationship itself is public. We favour credible generalised evidence — therapeutic area volume, enrolment speed, retention rates — over specific detail that cannot be substantiated publicly, which keeps the content defensible without breaching any confidentiality clause.

Can we show our site network and patient recruitment reach by region?

Yes — this is usually the first thing a sponsor’s feasibility team checks, so we build it as structured, filterable data rather than a static map graphic. Site count, therapeutic area coverage, and past enrolment performance by region can be presented in a format a sponsor can screenshot into their own vendor evaluation rather than needing to ask you directly.

Do you build trial recruitment sites too?

Yes — see clinical trial recruitment website for that specific build, which is typically a separate, patient-facing site linked from your corporate presence rather than a page within it. Keeping the two separate matters because a recruitment site needs different compliance review, a simpler reading level, and its own consent and eligibility screening flow.

Do you support multi-country site listings with local contact details?

Yes — a CRO operating across several countries typically needs the site network broken out by country with local contact details and language, rather than one global list a sponsor has to filter manually. We build that structure so adding a new country’s sites later is a content update, not a rebuild of the page.

Other sectors we work in

Other pharmaceutical industries we work in

Related sectors worth reviewing alongside CRO.

CRO

Talk to us about your
CRO project

A capability story that needs to reach the sponsors actually evaluating it. Tell us your therapeutic focus and we will tell you how we would approach it for a CRO.

contact us
Contact Form

Tell us
about your project

Tell us about your organization’s context and the planned scope of the project.
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