The specific situations that bring a pharmaceutical company to us — not a service menu, a list of real problems.
A legacy platform nobody trusts, country sites competing with each other, MLR review running as a disconnected shadow process — these are the situations we actually get called in for, each with its own diagnosis and fix rather than a generic service applied regardless.
See legacy website rescue for how we audit before recommending a fix, including the honest cases where a rebuild costs less than rescue.
Multi-country architecture and MLR workflow integration fix the actual structure causing the problem, not the symptom.
Every fix here protects what your site has already earned — see SEO migration for how existing visibility is preserved through any structural change.
See GDPR and consent and accessibility compliance for how both are designed into the information architecture from the first wireframe, rather than retrofitted once legal or a regulator flags a gap.
Core Web Vitals issues and HCP authentication failures are usually symptoms of the same underlying platform decision — we trace both back to that decision rather than patching the symptom you can see.
See post-merger consolidation and multi-brand consolidation for how overlapping sites are merged onto one platform without losing the search visibility or brand distinction either company had built separately.
Every specific problem we solve, from platform rescue to governance and consolidation.
Services describe capabilities we offer; this section describes situations you might be in right now. Start here when you are trying to fix a specific, named problem — a failed migration, a compliance gap, a platform you inherited — rather than commissioning new work from a blank page.
Tell us the details anyway, since most real problems combine several of these situations rather than matching one heading exactly. We scope against what is happening on your platform and in your organisation, not against a fixed list, so an unlisted problem does not mean we cannot help.
See website redesign for that path — a redesign is a planned refresh carried out on your own timeline, while the solutions here are usually triggered by a specific problem such as a merger, a failed migration or a compliance gap, one that cannot simply wait for the next scheduled refresh cycle.
Yes, provided the underlying platform is built for shared components with local override points. See global website rollout and marketing team autonomy for how one central platform still lets each market team publish, translate and adapt content without opening a ticket with us or a central team for every change.
Urgent situations such as a failed migration or an approaching compliance deadline get triaged ahead of planned project work, often within the same week. Every engagement, urgent or not, still starts with a short audit of what is currently happening on the platform, since scoping a fix without one usually costs more time than it saves.
Both, and the two connect rather than compete. This section addresses specific situations you are trying to resolve; see web development and the other service sections for the ongoing, planned work — such as regular maintenance or scheduled feature releases — that continues once the original problem is fixed.
Tell us what is not working and we will tell you how we would approach fixing it.